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The NTT Communications acquisition: what it means for our customers

December 7, 2011

Frontline’s position as a leading IT service provider in Australia has been strengthened by the recent 70% acquisition of our company by global IT&T giant, NTT Communications.

“From the outside, nothing changes. Our customers still have access to the same team of dedicated, customer-focused IT experts,” said Steve Murphy, Managing Director, Frontline.

“But behind the scenes, the depth and breadth of our service and scope has grown remarkably. Our core areas of service – infrastructure optimisation, storage management, managed services and professional services – are bolstered by NTT Communications’ networking and communications resources and knowledge.”

While still relatively unknown in Australia, NTT Communications is a respected global leader in telecommunications and data centres. With a vast network of physical cable around the world and 150 data centres in major cities across the globe, its reach is remarkable.

“For any Frontline customer wanting to take business offshore – such as major banks, telcos and transport companies – this reach gives them the confidence that we can deliver the same exceptional level of service and support wherever they want to go,” said Murphy.

Lynas Corporation, an ASX-listed Rare Earth company, is already reaping the benefits of the Frontline-NTT Communications partnership. Lynas uses Harbour MSP data centres in Australia and NTT Communications data centres offshore, to host the corporate system for global access.

“From our perspective, there are many benefits stemming from the global reach that NTT Communications brings to Frontline. In addition to the cohesion that comes with having both companies aligned to our goals, we enjoy greater purchasing power and, more importantly, seamless failover thanks to the size and scope of their infrastructure,” said Gillian Kidson, CIO, Lynas Corporation.

New depth in partnership

NTT Communications has an “extended family” of IT specialists that Frontline can now tap into, strengthening our vendor network even further.

These global firms – such as information security company Integralis, and technology services and outsourcing company Emerio – have deep specialist expertise that we will draw upon in delivering best-of-breed solutions to our customers.

A promising future with NTT Communications

Having just returned from an NTT Communications CEO’s meeting in Japan, Murphy is excited about its plans for its expansion in Australia.

The company plans to purchase more data centre assets here, to strengthen its local presence. “This is a great move for Frontline customers – as the acquisition of more data centre space will extend what we already offer at Harbour MSP and give our customers more room to move,” Murphy said.

It also has a strong global vision for cloud services, which Frontline will play a key role in building in Australia. Frontline customers can expect to see the first solutions in this space being rolled out early in the new year.

Finally, demonstrating NTT Communications’ commitment to the relationship with Frontline, a graduate exchange program is planned with our local offices – whereby young graduates from the NTT Communications head office in Japan will come to Frontline to work, and we will send our graduates to Japan.

“NTT Communications’ future with Frontline promises great things, that translates to even better services and solutions being offered to Frontline’s customers. We look forward to seeing the many ways in which our company grows thanks to this exciting acquisition,” said Murphy.

Learn more

Visit NTT Com website
Read the news article announcing the acquisition

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