About Us

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Are your IT systems delivering optimum results for your business? When set up the right way, it can deliver true business advantage. As one of Australia’s most trusted IT service providers, Frontline will show you how.

Who Are We

Established in 1992, Frontline Systems (Aust) Pty Limited is an agile, customer-focused provider of end-to-end next generation IT solutions and services that can be delivered on premises, in the cloud, hosted, as a managed service or as a hybrid.

With deep expertise across a broad range of technologies, Frontline delivers innovative IT solutions and managed services that will help grow your business. We work closely with you to identify your specific business needs, and tailor a solution that delivers results.

We will show you how the right IT can:

  • Transform business processes - used the right way, technology is the panacea for many business issues, delivering increased efficiency, smarter business performance, cost savings and more
  • Reduce data centre and infrastructure costs - with the unprecedented growth in data and ever-changing IT systems, you need to be smart about how you manage your data centre
  • Manage risk and governance - business is under pressure like never before to adhere to compliance regulations, and technology plays a key part in this process.

We work with many medium and large private and public sector organisations - with customers coming from the telecommunications, media, retail, transport, public, financial services and professional services sectors.

Our expert team applies a combination of deep-level business and technical expertise, an extensive knowledge of today’s technologies - including innovations around web and cloud computing - and a mature and highly capable delivery and services infrastructure. We deliver successful programs through a mix of professional and project resource services as well as training and consultancy.

Frontline has established strong industry ties, with the highest level of accreditation achieved with Cisco, Microsoft, Oracle and HP; as well as links with complementary vendors and ISV’s. It means we are vendor-neutral and unbiased in our deliver of IT solutions - so you always get exactly what your business needs.

In May 2011, NTT Communications Corp, the Global Japanese Telecommunications Provider, purchased a significant portion of Frontline.

Our Management Team

Our Services

When you work with Frontline, your business will get the very best and broadest range of IT services. Our depth of experience - along with our professional team - enables us to meet all of your IT needs.

Frontline has a strong reputation for delivering business critical IT solutions. Our broad service offering is backed by our deep expertise and industry partnerships, so that we are able to step in at the start and help you devise a future-proof IT strategy. We can then deliver on all your technology needs in a cost-effective and timely manner.

Our services can be grouped into six key delivery areas:

Systems & Storage

Frontline has the expertise and vendor relationships to deliver proven solutions. We will work with you to build a next-generation data centre that is geared for your future business needs.

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Virtualisation

Virtualisation involves creating a virtual hardware platform, operating system, storage device or network. It presents a very agile and efficient way to reallocate resources and prioritise business needs – so that you can get more from your existing IT investments.

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Networking & Security

At Frontline, we architect networking and security solutions that meet your specific business needs. To reach this goal, we take a consultative approach, working closely with you to identify and resolve issues along the path to delivering an appropriate solution.

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Professional Services

Our certified professionals have in-depth product knowledge across a broad range of vendor solutions. We are vendor-neutral and technology agnostic, which means that we assess every customer with a fresh, unbiased eye. We look at the problem first and foremost, and then consider potential technology solutions.

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Cloud Computing

Cloud computing is an Internet-based computing model which places shared resources, software and information “in the cloud” for computers and other devices to access on-demand. It delivers operational efficiencies, cost savings and limitless scalability.

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Managed Services

With Managed Services, your IT needs are addressed quickly and efficiently. Our highly skilled IT professionals are ready and able to respond to every technology-related issue that arises within your business – often before you even realise there is a problem.

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To learn more about Frontline's full range of IT services please Download our brochure or contact us today.

Our Panel Agreements

With a number of significant contracts and panel agreements in place, it’s clear that big business and Government trust Frontline to deliver.

Time and again, our vendors appoint us to work with them when they are applying for contracts or panel agreements. It’s a mark of our expertise and professionalism – and we proudly uphold our standards of service.

Our Ventures

We are always on the look-out for new ways to deliver even better solutions and services to our customers. Our industry ventures reflect this quest.

Frontline is currently involved in two key business ventures, which both serve to extend our offering to customers and reinforce our key role within the Australian IT industry.

SteamEngine

The way that businesses use IT is changing. In a nod to the rise in demand for cloud computing and “turn on, turn off” access to CPU power, Frontline acquired a stake in SteamEngine, an on-demand IT service provider that delivers high-performance cloud computing services.

This business venture gives Frontline customers direct access to top quality services including:

  • IT as a Service (ITaaS)
  • Infrastructure as a Service (IaaS)
  • Storage as a Service (STaaS)
  • Disaster Recovery as a Service (DRaaS)
Visit the SteamEngine website
Read about SteamEngine’s work on Happy Feet 2
 

Harbour MSP

Our long association with Harbour MSP delivers fast and flexible managed services to our customers.

Harbour MSP has data centres in Sydney, Melbourne, Singapore and soon Shanghai, and supports every type of configuration from basic co-location to the design, build and operation of the most complex, high availability hosted environments.

Visit the Harbour MSP website

Corporate Responsibility

At Frontline, we take our responsibility to the community and the environment seriously. We have developed a detailed corporate responsibility plan to guide our actions and give something back.

As an employer and community member, we see corporate responsibility as being a fundamental element of our business. We look far beyond the bottom line, and always strive towards environmental sustainability and the contribution of resources to help address current and future social issues.

We are always looking at new ways we can give something back to our stakeholders - the community, employees, customers, vendors and shareholders.

Our Corporate Responsibility Plan

Employees

Frontline is committed to attracting and retaining high performing employees who support our current values and future goals. We are very proud of our positive workplace culture, and its role in positioning Frontline as an employer of choice.

Community

At Frontline, we recognise that we live in a culturally diverse community, and we encourage our employees to be aware of, and participate in, local community programs.

Whether through financial support or direct participation, our employees regularly get involved in charitable or local causes. After all, such community involvement is incredibly rewarding - both for our employees and for those people around them.

Customers

Customers are core to our business, and we focus on building strong partnerships with every one of you. This highly customer-centric approach means that we are continually adding value to our customers' businesses - whether through our partnerships, our expertise or our expanding resources and support.

Partners

We have strong vendor relationships with key market leaders and small to mid-market providers, and work hard to support and promote the Australian IT industry. Our diverse partner relationships strengthen our IT offering and enable us to deliver shared knowledge, experience and support to our customers.

Workplace

At Frontline, we are committed to creating and upholding a safe and healthy work environment. We encourage the following work environment:

  • Professional development - to further our employees' skills and knowledge, which in turn produces better outcomes for our customers
  • Work-life balance - our staff have the flexibility to work remotely, onsite, at home or at a vendor's organisation
  • Mentoring - this is key to our culture, and is achieved by implementing a variety of mentoring approaches including formal and informal programs
  • OH&S training - our employees continuously complete OH&S training.

Environment

We seek to reduce our environmental footprint by implementing initiatives and raising employees' awareness of our work and its effects on the environment. We focus on areas such as materials usage, waste management, energy efficiency and sustainability.

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